FlyerTalk Forums - View Single Post - United Crew Refused to Allow Daughter of 94 Year Old Grandma to Assist Her Mother
Old Apr 16, 2017, 10:46 pm
  #47  
kkg
 
Join Date: Nov 2004
Location: Singapore
Programs: AA EXP, UA 1MM/1k
Posts: 477
I encountered something similar, on SQ

I was traveling with my parents who were about 60 years old. Parents were on Y tickets and I was on C ticket on SIN-CMB on SQ. Upon boarding I informed the FA that my mother would take my seat in C. I then sat with my father in Y.

Prior to landing, an FA walked to my seat and asked both my father and me to go take C seats with my mother together, and stay in the C seats until we parked at the gate.

FAs were polite and nice to us all the time. And, guess what, the same happened on our return flight -- except it was my father who took my C seat this time; but again, all three of us were in C during landing.

My parents do not have any mobility problem. There wasn't any language barrier either. My parents didn't ask for the help. They probably had some nervous look on their face prior to landing, as they seldom fly on planes let alone flying "alone" in that cabin.

C being not full with empty seats next to my parents on SQ is another story...
kkg is offline