Originally Posted by TonyBurr

I rarely support the abuse behavior of UA, but this really sounds questionable. First, if you did not pay for E+ or have the status to sit there, you should not sit there. Many paid extra money for it so you cannot just go and sit in E+. The FA was correct about that. If there was a passenger spread across their seats asleep, that is crazy. He just boarded, why is he asleep already? He had to be woken up for take off anyhow. Does not sound legitimate to me. If the couple did comply with the FA (as they should have) I really doubt an air marshal took them off. The air marshal is suppose to be unknown for a real emergency, not seat assignments.

This smacks of the couple trying to hang on to the coat tails of other real problems at UA. I don't buy their story.