Originally Posted by
char777
Lufthansa Cityline was originally Lufthansa's regional brand— not unlike what United Express is to United. But, in a more recent effort to circumvent union issues, LH management started flying some longhaul flights on the Lufthansa Cityline certificate with Cityline crew. The planes have a lot more seats in them and are all painted in Star Alliance livery instead of the usual LH colors, and the crew are paid less than LH mainline, but otherwise, it should be the same LH service and not much of a noticeable difference from any other flight.
I felt the difference transatlantic. Food was the same, price was the same, but the service was not. Felt like an unwanted child set in front of the television: as long as we were quiet and watching something, they didn't feel the need to keep up any service, instead hiding. Had to regularly remind them that pax want and need water during a long flight. To top it off, the plane in FRA had to park far away on the apron, waited long for buses, hand-carrying everything up and down the stepladder, riding the bus for what seemed like forever, and priority luggage coming out last of all luggage.
If this is now the standard for Lufthansa, so be it.