stayed here for one night and missed the upgrade despite putting in a SNA. As I was arriving in the morning from a red eye flight around 9 am I put in for their VIP greeting at the airport. This was 4400 bahts, but 3800 for one person, which I was. It included getting greeted after the jetbridge, immigration expedited, and then wisked to a Mercedes.

Usually when I arrive I am at a remote gate with like a 10-15 minute walk to immigration so figured why not get the golf cart buggy and relax.

Much to my surprise my arrival gate was the exact one in front of immigration! haha.... then went throught expedited immigration (same as for Thai Air premuium passengers) and my baggage claim was exactly in front of me again! haha....

walked to the Mercedes and wifi was actually not very good, with it cutting in and out, which was another thing i was looking forward to. Although I did request some pastries and nuts in the car which were provided excellently. In the end probably a waste of money in my case.

I received a welcome letter that said it was my 2nd visit, although it most certainly was at least my 5th or so. No biggie. Rooms are in need of a refresh still, especially the bathrooms. The breakfast at Rossini's was good as I remember and Richard Chapman was walking around in the morning being his cheeful self as usual.

Great location certainly, but have always been reluctant to spend the extra 1500-2000 bahts over the WGS or 2500-3500 over the 4 points.

For a single traveler usually, just not worth the extra for me.