Originally Posted by
wolf72
But, the problem is, you have a physician who has stated he needed to be at his destination TODAY as he had appointments the following morning with patients.
How is upping the amount going to solve this medical issue?
This is where logic went out the window with UA and their superbly trained GA.
And the pilots should have probably intervened and used a bit of common sense in the matter instead of shutting themselves in the cockpit when things began to escalate.
This may not have gone south if they got approval for one of the paxing pilots was given approval to take the jump seat in the cockpit.
But, again, nobody thinks outside the box with UA.
You don't up the offer only to Dr. Dao, you up the offer in general. You need 4 seats, and there must be holidaymakers or people returning home and not going to work the next day, that can take a day's delay in exchange for a hotel room, some food and a sufficient sum of cash, or a voucher they can actually use.
Was the $1350 number the I keep seeing the required IDB compensation for this situation? (Sorry for not knowing this myself). Did they ever TRY to do a VDB offer in which they said, "we'll give you a ticket out at X time tomorrow, plus $1350 CASH"?
If they were going to have to pay $1350 IDB and didn't try that as VDB, then (!)