Originally Posted by chinatraderjmr

Asiana does this all the time. There is no reason I can see for it & ive never gotten a good explanation. Try calling. I bought a tkt (w $$, not points but that should not matter) from JFK-ICN & when I went to get my seat, there was one window taken and the other 5 windows blocked. I call Asiana (the Korean call center) & got a supervisor. I politely explained if I could not get a window, I would need to refund my ticket & fly KE instead. That worked & 2 min later I had 2A. Obviously you can't threaten to do that when on points but it does show they can assign these blocked seats if they want to. You should call and ask for a seat...if the agent can't do it escalate to a supervisor. They can & should do it for u

Originally Posted by mikesaidyes

Typically, Asiana and also KE only release 50% of the seats for pre-selection before check in opens. Then, at web check-in, the rest of the seats open as well. That being said, most passengers do not do online check in and wait in line at the airport.

Originally Posted by scottt

Ok, I'm here at ICN. They really kept the window seats blocked until Airport checkin.

Tried calling several times, no luck. Set an alarm to check in at exactly 24 hours prior, still blocked. Kept checking throughout the day, still blocked. Checkin at the airport, "No problem Sir, which window seat would you like?"