Originally Posted by
minnyfly
...It's simply good operations to have the crew available to fly the deadhead and keep everyone on time. Now because of one selfish traveler, UA is overreacting and making it more likely that flights will be adversely affected by crew availability....
Many (most?) people here on this thread and across the country disagree with the position that this person was the root cause of this incident due to his selfishness. BUT, I respect and appreciate your posts because they show the potential logic behind how United got into this mess. Oscar and the United PR team initially said pretty much exactly what you are saying. They have since done a 180 on this position, but your posts highlight their (at least initial) thinking which is helpful for us to understand.