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Thread: Amex fraud department requests ID verification on bank letterhead for new signup.
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Old Apr 15, 2017 | 8:27 am
  #34  
sdsearch
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Originally Posted by Fraser
Well, the online account check updated this morning and shows a letter I've been sent...

"Thank you for applying for the Platinum Card®. We value your membership and appreciate your interest in another American Express® Card. Before we can finish processing your application, please provide the following information:

Your home address. Please provide a letter on original letterhead from your bank confirming your home address, including their title and signature. This information is essential to your personal protection as well as our records.

If we don't receive this information from you within 30 days of the date on this letter, we will be unable to provide additional consideration to your application. We look forward to hearing from you soon.

Thank you for your Card Membership.

Sincerely,

Dxxxx Vxxxx
VP, Global New Accounts

We've provided an important notice below concerning your rights. The creditor is American Express Centurion Bank."

Barmy!
Did you provide a different address on this application than Amex uses to send you mail about your existing Hilton Amex?
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