FlyerTalk Forums - View Single Post - Man pulled off of overbooked flight UA3411 (ORD-SDF) 9 Apr 2017 {Settlement reached}
Old Apr 15, 2017, 1:35 am
  #5717  
albutt27
 
Join Date: Jan 2008
Location: SF Bay Area
Programs: United 1k, American Executive Platinum, Hyatt - Diamond Hilton Diamond, SPG Platinum
Posts: 197
Originally Posted by minnyfly
The situation has been posted in detail, but I'll summarize. There was an issue elsewhere with the Trans States operation that required a last-minute crew deadhead to SDF in order to maintain scheduled operations the next day ex-SDF. Not at all unusual or "embarrassing". It's simply good operations to have the crew available to fly the deadhead and keep everyone on time. Now because of one selfish traveler, UA is overreacting and making it more likely that flights will be adversely affected by crew availability.



You have the tin foil on tightly.
How is that selfish when he was thinking of his patients that he needed to see the next day? He bought the ticket and had boarded the plane. If you buy a ticket to a sporting event, Disneyland, airline ticket, concert, train ticket, and etc - you expect to be able to go and not be kicked out for minding your own business. And tell me how many times you've raised your hand and volunteered to be inconvenienced.

Poor planning by United.
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