I am booking a new reservation with Hainan in coach (not biz or 1st class) and after calling twice to confirm what I thought I heard, was told I was eligible for a complimentary hotel in Beijing because layover was more than 6 hrs. I was told the Hainan people in Beijing airport would have to arrange this at the time. Reluctant to believe this will happen until I hear others have been successful. Does anyone have a comment?