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Thread: Should AA separate the loyalty and rewards parts of AAdvantage into two programs?
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Old Apr 14, 2017, 9:13 am
  #6  
jcatman
 
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
Originally Posted by matrixwalker2012

It's getting quite convoluted now as sometimes when I call into get original routing credit, I keep running into clueless agents who repeat the line "miles are now spend based, so it won't matter at all" and I have to keep explaining to them that I want ORC because it makes a difference in my EQMs and MM miles, and agents keep saying "a mile is a mile" and have no idea about the difference between EQ, RD, and MM miles.
You don't have to explain to the agent why you want the ORC. Just insist on receiving it. Period.
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