Originally Posted by
San Gottardo
Not entirely sure what it is you're suggesting. The fact that flyeralk does not represent the average flying public? Yep, that is true. It's a forum for frequent travelers, so people here fly more than others, frequent flyers tend to be in the premium cabins more often, and making planes their second homes the things that impress others have worn off on the frequent flyers, instead they realise all the small differences, positive and negative.
If you're suggesting that people are complaining a lot or even too much about BA First, well I think they/we should. People pay lots of money and/or avios, expecting the product to be what it advertises and being comparable to what they have on other airlines, and then they are disapppointed. RIghtly so.
All fair points up to the bolding, which is a silly remark. BA doesn't claim to be "the world's best first class" or even "up there with other airlines". People have the right to expect what is sold to them. Many are disappointed, not due to service failures, but unrealistic expectations.