FlyerTalk Forums - View Single Post - Man pulled off of overbooked flight UA3411 (ORD-SDF) 9 Apr 2017 {Settlement reached}
Old Apr 13, 2017 | 7:10 pm
  #5223  
Kacee
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Originally Posted by robinhood
All three of these mall cops are getting fired for sure.
Here's more from the hearing in Chicago:
Jeff Redding, deputy commissioner for security for the Aviation Department, said the department's protocol is for security officers not to board a plane if they deem the call for help a "customer service incident" and there is no "immediate threat."
Aviation Commissioner Apologizes for Dragging Passenger Off United Flight.
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