FlyerTalk Forums - View Single Post - Man pulled off of overbooked flight UA3411 (ORD-SDF) 9 Apr 2017 {Settlement reached}
Old Apr 13, 2017 | 3:10 pm
  #4981  
lazard
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Jun 2011
Location: EWR
Posts: 703
Originally Posted by Rdenney
Yes, but when you call the cops, the probability of a physical confrontation increases substantially, and that requires no great powers of prophecy. That was the fateful decision here. When faced with implacable refusal, the GA could just as easily have said, "Okay, sir." and moved to the next person on the list.
The problem with that is if the GA just accepted Dao's refusal, the next person(s) on the list, seeing that refusing the request will let them stay on the plane, will simply refuse also.
lazard is offline