Originally Posted by FightingIlliniUAL
Its not wrong... Just outdated, go figure for United.com

It is neither wrong nor outdated. Once you have checked in on-line and printed a boarding pass, you can not change seat assignments except through an agent at the airport. Prior to checking in and printing a boarding pass, you can call to change seat assignments. During the check-in process on-line, you can change seats on-line.