FlyerTalk Forums - View Single Post - Lost business fall-out from Flight UA3411
Old Apr 13, 2017 | 10:28 am
  #125  
OliveTree
 
Join Date: Jan 2016
Location: YOW
Programs: AC S100K, Hilton Diamond
Posts: 24
Originally Posted by FlyngSvyr

I am just trying to put a human face/element to this situation for both sides. It is so easy for people to take this isolated incident and have a picture in their mind of a faceless entity that they can project their rage on.
This is not an isolated incident. To many this is "the last straw".
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