FlyerTalk Forums - View Single Post - Lost business fall-out from Flight UA3411
Old Apr 13, 2017 | 10:19 am
  #122  
NH_Clark
 
Join Date: Nov 2007
Location: BOS
Programs: UA 1K 1.45MM, Marriott+SPG Plat, Clear, Nexus, Global Entry and MEX Viajero Confiable
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Originally Posted by IAH-OIL-TRASH
I doubt it. Most probably would see this as am isolated incident that United will respond to and fix since it has exposed a glaring flaw in the IDB process.

Most of the hysteria that insinuate this is a common occurrence is coming from infrequent flyers. In my 35 years of business flying, I can recall zero incidents of my co-workers being removed from a plane, physiclly or otherwise...

Is there a flaw? Yes - but most sane people realize UA is going to fix it. It would be the a stupid corporation who bails on UA because of this one incident if it causes less-efficient and/or cost-effective travel.
This +1

even looking at some of the most rabid posters in the other thread(s) will show that they are very infrequent (if at all) flyers of UA .. and their vehement "never fly UA again" isn't consequential as they rarely flew UA anyways. Just a pile-on mob syndrome.
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