FlyerTalk Forums - View Single Post - Man pulled off of overbooked flight UA3411 (ORD-SDF) 9 Apr 2017 {Settlement reached}
Old Apr 12, 2017 | 6:59 pm
  #4434  
TominLazybrook
 
Join Date: Jan 2017
Programs: UA
Posts: 320
Originally Posted by kevindavis338
Here is what I saw on Facebook, so I don't know if it is true or not.

1. No one at United got mad.

2. They (crew) were not standby, they were a "must ride". (Meaning that they had to get to that destination to operate a flight while maintaining FAA regulations due to weather impacting operations)

3. Whenever you purchase a ticket, you are agreeing to abide by the passenger agreements and CFRs.

4. He wasn't randomly chosen, the computer system used goes by who paid the cheapest ticket, whether or not luggage was checked, status, boarding priority, etc. I'M LOOKING FORWARD TO SEEING HOW HE WAS CHOSEN AND THE AMOUNT HE PAID FOR HIS FLIGHT FROM THE WEST COAST TO LOUISVILLE WAS THE LOWEST ON THE PLANE. BUT UA WILL SETTLE BEFORE THEY HAVE TO ADMIT TO EVERYONE THAT HE WAS SELECTED BECAUSE HE ORIGINALLY OFFERED TO VDB UNTIL THEY TOLD HIM IT WOULD BE 22 HOURS

5. The flight wasn't originally oversold until the inbound crew encountered a missed connect due to weather impacting operations and legality issues which is why these 4 inflight personnels had to get onto this particular flight to avoid a cancellation of the morning flight as this particular flight from Chicago only flies once at 3pm. UA CLAIMED OVERSOLD FOR ALMOST 72 HOURS. TOMORROWS FLIGHT SHOULD NOT BE THE BUSINESS OF TODAY'S PASSENGER. UA WANTS TO MAKE ONE PAX PAY FOR THEIR OPERATIONAL SCREWUPS. YOU CAN'T JUST MAKE EVERYTHING WEATHER. THERE ARE STANDBY CREWS IN ORD, OR THERE SHOULD BE. WHEN WERE THESE PEOPLE ORIGINALLY SCHEDULED TO FLY TO SDF? SIMPLY BECAUSE UA DOESN'T HAVE ANY SPARE CREWS ON CALL...DOESN'T MEAN THAT JUST BECAUSE IT RAINS IN DENVER COLORADO OR BURKINA FASO, THAT UA CAN JUST USE THAT AS AN EXCUSE FOR A CREW DISRUPTION IN ALABAMA OR KENTUCKY

6. He was asked numerous times to leave the aircraft by United officials, he leaves, changes his mind then decides to run past the gate agents back to the aircraft. At this point, he is classified as non-compliant and a security issue which is why law enforcement was called. This is post 9/11. That's a federal offense, you don't run onto an aircraft after being removed. Period. Point. Blank. Once the law gets involved, it is no longer United. That's Chicago O'hare Int'l Airport and Chicago PD. They told him numerous times to exit, nicely, and he didn't comply so there you have it.
Ugh.my comments in ALL CAPS.
TominLazybrook is offline