Originally Posted by richarddd

UA specifically said the flight was not overbooked or oversold. If the plane had a passenger in every seat and the deadheading employees were ticketed, how was the flight not oversold?

UA defines "Oversold Flight means a flight where there are more Passengers holding valid confirmed Tickets that check-in for the flight within the prescribed check-in time than there are available seats."

That suggests that the employees were not "Passengers holding valid confirmed Tickets" (or that UA is being inaccurate in its public statements).

Why are you sure the employees were ticketed, as defined in the CoC? Why would you think internal policy or union contracts trump the CoC?