Have it and love it and have been using it for over 7 years with zero problems. I originally bought it because I had some severe chronic shoulder problems and needed a very light carry on so that I'd be able to lift it overhead with little to no assistance and basically one-handed. We've also got 3 eTech Mother Lode bags and I actually probably prefer those for leisure travel because it packs more like a duffel bag and I can fit a LOT of stuff into them. We easily travel 1 or 2 weeks using just the eTech carry-ons. We've got 3 eBags carry-ons, the first one purchased in 2009 and they are all are going strong.