Original Member and FlyerTalk Evangelist
Join Date: May 1998
Location: Kansas City, MO, USA
Programs: DL PM/MM, AA ExPlat, Hyatt Glob, HH Dia, National ECE, Hertz PC
Posts: 16,619
I think the one thing that stuck out to me was that if the airline had simply offered the same $800 voucher they had, but instead a six hour van ride to SDF that night instead of a hotel room and flying out almost 24 hours later they may have had much greater success in getting volunteers.
Alternatively I would expect you will see them offering cash as a VDB incentive when necessary instead of using it only for IDB.