FlyerTalk Forums - View Single Post - Design the new process to solve IVDB (a constructive, positive thread)
Old Apr 12, 2017 | 12:26 pm
  #6  
pinniped
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Originally Posted by thejaredhuang
This thread, even though you said its not related to the incident, is just a knee jerk reaction to it.
Actually, I've seen well-thought-out proposals for how a seamless VDB auction would work for a few years now. App penetration is the game-changer that would enable this.

The easiest fix: update your CoC legal terms to cover your butt when you IDB someone and offer more compensation for VDB. If UA offered $1500+ for cases like last week they need people to VDB we'd still talking about lack up upgrades and if R space would clear.
Well, their butts are already covered when it comes to IDB...as long as they don't kick people in the process. U.S. carriers can just chip off a small amount of money and the passenger really has no rights.

Agree with you on the VDB: in seems like in the incident, they just stopped the process at $800, which for an overnight delay ridiculously low unless someone *wants* to be in Chicago an extra night. Go to $1500, and I imagine somebody bites. But if they had this functionality in the app, they'd quickly get exactly to the right amount, and well *before* passengers boarded, thus getting the flight out of the gate much faster.

Last edited by WineCountryUA; Apr 12, 2017 at 2:58 pm Reason: Using symbols, spaces or other methods to mask vulgarities is not allowed.
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