FlyerTalk Forums - View Single Post - Design the new process to solve IVDB (a constructive, positive thread)
Old Apr 12, 2017 | 11:24 am
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saltydog75
 
Join Date: Feb 2017
Programs: United MileagePlus Gold
Posts: 58
Design the new process to solve IVDB (a constructive, positive thread)

This is not a thread to discuss anything related to the recent incident. I've had enough of that. Whatever your opinions, it's time to move on to something constructive.

United's recently announced they will not involuntarily remove passengers with force (at least, that's what's being reported). I want to hear ideas on the best way for that to work.

Some possible topics:

Should the amount paid to give up your seat be increased? If so, should there be a cap? Should it continue to be offered in voucher format, should it be a no-restrictions credit, or should it be a check?

Should there be some sort of "immunity idol" designation that requires them to be left on board? An example would be specific professions - healthcare providers, first responders, etc. And should there be some sort of process by which everyone's asked to give some response as to why they shouldn't be bumped? In other words, should only people who can't give a reasonable answer as to why being bumped would significantly impact them be eligible to be bumped?

Should there be increased discussion amongst the crew and passengers about a deadlocked situation? For example, should the crew notify everyone on board that we have a passenger that cannot or will not leave and ask for more volunteers and continue to do that until the deadlock is resolved? Should the person unwilling to leave be required to stand up and give a reason to everyone else as to why?

Is there a better process by which bumped passengers can get to their destination faster? Can airlines cooperate better to handle these passengers and ensure less delay than is typical under the current system?

Please keep this positive and constructive. The goal is to design a superior process that gets the plane in the air and creates a win-win-win-win situation for the airline, the crew, the passengers who get bumped, and the passengers waiting for the situation to be resolved.

If this isn't an appropriate new thread to start, my apologies. I just think we need a forum to allow constructive dialogue about the whole process with none of the venom that we've all seen in threads about the specific incident in question.
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