Originally Posted by
ft101
Auto Upgrade?
Maybe not available if you are using someone else's miles.
Definitely not available with someone else's miles. You have no option to identify 'which miles' are to be used. To illustrate: I wanted to auto upgrade two pax on the same PNR. This could not be done, as there were not enough miles in
MY account to upgrade both of us. I could not specify that each of us had to be upgraded with miles out of our own accounts. I contacted the call centre and the agent confirmed this!
I wonder how auto upgrade works when there are multiple auto upgrade requests for one available upgrade? First come first serve? Status? Or original booking class (like the op-ups)?