Originally Posted by ahcjar103

well here's a new one for me: i just had this happen, but the denial was because of the reverse.

i booked the hyatt daily rate ($159) and they denied my price match from expedia ($143.10) because the hyatt member rate was $143.10.

so pretty much you can't brg the member rate, but they can use it to deny your claim. what a crock of......

ps. if this is old news and i missed something, apologies. i searched for a good 30 minutes prior to submitting the claim to see if the member rate was ineligible.