Wow I am happy to see that I am not the only one extremely upset about this and I am avoiding united 100% for a time until they fully restore customer confidence and indemnify this pax.
Originally Posted by
NYCommuter
How does UA win back the flying public?
Simple: it continues doing exactly what it's currently doing: engaging in business as a near-monopoly (with the 2 other legacy carriers in the US).
The traveling public has no real choice, with only 3 legacy carriers.
Hopefully public policy will encourage new market entrants.
Yep, thats the truth. Thanks to our government policies (or lack off) we have a huge oligopoly.
Originally Posted by
porciuscato
As long as they can keep the Richard Bransons, and the Norwegians, and all the other competition out, they've got us.....
Yep ^