Originally Posted by
sinoflyer
Non-elites are every airlines' bread-and-butter. They account for as much as 95% of the passenger mix, and 75% of the revenues. This is not saying that airlines should forget about the tiered elites. It's more about changing the antagonistic attitude toward those who are just general members of the FFP.
83% of statistics are made up on the spot ! 😁
I've read 20% of the pax(frequent flyers) produce 80% of the revenue.
Hmmm