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So how does UA win back the flying public? (Beyond the obvious)
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Apr 11, 2017, 1:34 pm
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sinoflyer
Join Date: Feb 2006
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Posts: 3,952
UA needs to rediscover the fact that non-elite flyers are its bread-and-butter. Treat them with disdain and disrespect like UA has done for such a long time, eventually stuff like this will hit back on UA's face. UA deserves this backlash 100%.
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