Originally Posted by VivoPerLei

This is the bit I found objectionable:

"The dining room, deep in the hotel, is a broad space of high ceilings and coving, with thick carpets to muffle the screams. It is decorated in various shades of taupe, biscuit and ... ."

I don't believe that has any place being in a supposedly professional review, but YMMV. His experience could very well have been awful (we've all had them), but the overuse of snark doesn't help his case.