FlyerTalk Forums - View Single Post - Man pulled off of overbooked flight UA3411 (ORD-SDF) 9 Apr 2017 {Settlement reached}
Old Apr 11, 2017 | 12:51 am
  #2005  
SpinOn2
 
Join Date: Apr 2015
Programs: AA Gold, Enterprise PLT, Marriott Gold
Posts: 604
Originally Posted by Wexflyer
It was UA that disrupted the flight! They insisted on forcibly removing senior citizen paying passengers and replacing them with UA standbys.
Forcibly? Last time I checked no UA worker laid a hand on the man. Also, they weren't standby's, the were positive space confirmed, as in they had a reservation.

Believe it or not, LEO's are not called as a muscle squad. They are called for the safety of the workers and surrounding passengers, as well as someone who can talk with the passenger as an officer of the law and convince him to comply with orders.

Once again, something you would not know since you haven't been a gate agent and dealt with irate passengers.
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