FlyerTalk Forums - View Single Post - IT/Exception fares - is this correct and common?
Old Apr 10, 2017 | 8:08 pm
  #7  
teryyz
5 Years on Site
 
Join Date: Aug 2016
Location: Los Angeles
Programs: MileagePlus 1K, Skymiles, HHonors Silver, Marriott Gold
Posts: 77
Originally Posted by matthew64832
There is basically no way to tell this in advance, because the travel agency has no incentive to provide you with this information. The only thing you can do is see if the fare is bookable on delta.com for the same price - if it is, it is probably a normal fare. However, this is not always foolproof.

In this situation, the travel agency screwed you. However, in the future if you view the receipts on delta.com within 24 hours you may be able to tell if it is an unpublished/discounted fare and try to get a refund.
Got it... thanks for the info. This is disappointing to learn, but I will check for that in the future and hope it prevents this from occurring again.

Thanks again to all.
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