Originally Posted by TominLazybrook

Know the rules and the pain points for the particular airline.

1) If in the USA, "please provide me with the written IDB guidelines, as required by the DOT". If they don't have them immediately available, tell them, "I'm sorry you don't have those available at this time. Lets confirm that you don't have the document available in a timely manner". I also ask for a written explanation of exactly why I was chosen to be IVDBed. I also ask them to hold (not give to me) a list of the passenger manifest so that in the event that non-FLIGHT essential non-revs flew on the flight, that the information can be retrieved later by the investigators, if needed.