Originally Posted by
bocastephen
Just opened my Facebook for the day and wow - let's just say, not a good day for United based on looking at my friends and friends-of-friends feed.
When everyone puts down their "Trump did this" posts for the day and can only talk about this incident, it's not a good situation at all.
Someone better gas up that PR machine quick.
I think nothing short of Oscar meeting with the passenger personally at this point along with public disclosure of the GA's termination (if warranted based on the facts they gather), and some form of very broad and generous compensation is going to turn the fire off this pot of chili. It will only get worse throughout the day, and tonight after it hits the 3 network news broadcasts plus local news that picks it up.
Bad. Very bad.
I rather doubt that the GA told the airport police to maul the man while removing him from the plane. I expect that the GA expected that the sheer presence of 3 officers would convince the man to leave quietly.
The GA may have made bad decisions, but I don't know what freedom of control the GA had in terms of offering compensation. I suspect that the GA was horrified at seeing that man all bloodied.
The cops unreasonably escalated this situation. Given that they're cops, likely nothing will happen to them.