Originally Posted by
carnarvon
Now is crystal clear.
Very disappointing indeed. Did you get any explanation from KL about why this happened?
Do you remember if the other person BP was showing any kind of status?
Or maybe he was a full fare paying PAX and they left him in his seat.
The person had the same platinum status as me.
That's what I thought, might be because of the award upgrade. But still, very disappointing.