Originally Posted by
lixiaojuventus
I think I am troubled by the fact that United did not raise their VDB bonus, but instead chosen to forcefully remove some pax. If I really wanted to get to my destination due to some reason, why can't I refuse to be removed? United could have raised the VDB bonus to an even higher value (like $2k, $3k, or even $5k, etc), and eventually, someone will take it. Is there a cap to the VDB bonus that a gate agent could offer?
Everything is gamed to the bottom line. I doubt people at the gate are empowered to exceed $ limits imposed on high that have nothing to do with managing true costs in situations like this. They should be required to either hold some seats in reserve as standby and offer whatever they have to to get somebody to voluntarily give up a seat. They should never board a passenger they might end up having to remove.
https://mobile.twitter.com/Tyler_Bri...663552/video/1