FlyerTalk Forums - View Single Post - Man pulled off of overbooked flight UA3411 (ORD-SDF) 9 Apr 2017 {Settlement reached}
Old Apr 10, 2017 | 9:46 am
  #216  
demkr
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The passenger was screeching and (likely) injured himself in the struggle.

The actions the authorities took, even if I opposed them, I don't see how it's UA's fault in any way.

Isn't it standard procedure to call them if a passenger repeatedly refuses to obey crew orders?

I imagine the decision to forcibly remove was made by the officers, not United. The GA did let him back on

Last edited by WineCountryUA; Apr 10, 2017 at 10:34 am Reason: removed response to deleted content
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