Originally Posted by
sciflyer
How is it possible people are defending United (and their contract carriers) for treating any passenger this way?
Imagine it's the last flight of the day, and you really want to get home that night. Perhaps it's your son's graduation the next day, perhaps your 10-year old daughter has a piano recital and you've already missed 2 in a row. Perhaps someone is sick. Or perhaps you're a doctor and you have a schedule full of patients that need your attention.
Now imagine that you've been "volunteered", 1 out of well over a hundred passengers. As you're calmly on the phone to whomever to try to fix this inexplicable issue (UA, your lawyer, ...), you're instantly dragged out by your neck. Almost breaking your 60-year old body against one armrest, smashing your face against another one, and dragged out like a bag of rice.
Then just as inexplicably, you're tossed back onto the plane with no assistance, no guidance, just thrown back to find your way back to your original seat.