FlyerTalk Forums - View Single Post - Man pulled off of overbooked flight UA3411 (ORD-SDF) 9 Apr 2017 {Settlement reached}
Old Apr 10, 2017 | 7:33 am
  #52  
kklems
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Rather than a random computer selection they should have picked the last 4 to check in. I thought somewhere in the Code of Carriage (back in the paper ticket days) that this was the process in place. Or maybe with online checkin those policies have gone by the wayside.

Also while not a united employee the security guards was way out of line.

Has anyone heard why the MD was allowed back on the plane? Wasn't there another airline with flights that could have interlined either the same day or first thing this am?
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