Originally Posted by
Eujeanie
I emailed the contact number (it is a "celebrity" chef who has a few restaurants, so this was a general/corporate e-mail), asking how often the menu changed and since the one on-line was clearly an autumn menu, when would the Spring menu be posted (since it is now April)?
The response: "why don't you call the restaurant and ask them?"
Am I wrong to find this odd...shouldn't the response have been "thank you for bringing this to our attention...we will let that restaurant know the website needs to be updated"...
That response strikes me as rather rude and definitely not customer friendly. Makes me wonder how they treat customers in the restaurant.