Originally Posted by
notquiteaff
Depending on the location, my course of action without confirmable Lounge upgrade would likely be to book either Hilton (where as a Gold I have had a good track record of getting lounge access) or Marriott (Gold gives me guaranteed lounge access at many locations). No point in rewarding Hyatt for not honoring the benefits of my status.
My first course of action would be to contact the property directly. They are often able to do things that WoH Staff can't.