FlyerTalk Forums - View Single Post - Was this an odd response?
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Old Apr 9, 2017 | 5:54 pm
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rickg523
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Originally Posted by Eujeanie
I've been watching the menu on-line for a certain restaurant. It hasn't changed in months. I "know" that the on-line menu is not verbatim of what will be served at the time we go, but it's often a good representation.

This menu was very Fall/Winter heavy - "autumn" vegetables, root vegetables, etc.

I emailed the contact number (it is a "celebrity" chef who has a few restaurants, so this was a general/corporate e-mail), asking how often the menu changed and since the one on-line was clearly an autumn menu, when would the Spring menu be posted (since it is now April)?

The response: "why don't you call the restaurant and ask them?"

Am I wrong to find this odd...shouldn't the response have been "thank you for bringing this to our attention...we will let that restaurant know the website needs to be updated"...
I suppose it depends on whether you were making an observation about their website or seeking information about what was actually being served. Pretty clear they assumed the latter
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