Originally Posted by
uggboy
Thanks
heronb for your insights, could you please elaborate what makes the Peninsula hotel/service so different against the Shangri-La hotel/service, specially in the Krungthep Wing/rooms with balcony and inclusions ie. Krungthep Wing pool by the river, breakfast, afternoon tea, evening drinks in the Riverside Lounge and more etc. all these add value to a luxurious stay in our opinion.
This would be interesting to know, thanks in advance.
Cheers & Safe Travels. ^
We had a suite at the S-La but not the Krungthep Wing, had access to the Horizon Club lounge which was nice, but while the hotel was nice I just didn't feel it.
The Pen service was the differentiator, interaction with the staff was excellent and each request I had was answered without fault (although I don't believe that I'm that demanding) hard product was of a higher quality IMO. Pool service was good and found me a comfortable spot even when busy. It is nice to have benefits when staying at a place but it's not the end of the world, although I did book via FHR and had comp breakfast and F&B credit. They accommodated a very late check out which also helped.
As an aside I did enjoy the Bamboo bar and made a number of visits.
Regards