Originally Posted by
mctrees02
(newbie CP question) I have a flight booked in June for 4 people. I've earned enough points this year that I should be receiving my CP by the end of April.
Am I able to remove 1 person from the PNR and then re-book using the CP (assuming there's an open seat)?
Yes. You will have to call for this.
If you booked that person with points, the points get refunded 100%, no fee. If for cash/GC/voucher, that person has credit, tied to him/her, expiring a year after purchase.