Originally Posted by
18sas
I renewed my Global Entry application, and apparently it is a known bug or "feature" that if you do that, then you cannot renew NEXUS until it expires.
That is correct and it is the subject of the following thread:
It is also discussed in the Wikipost in
The NEXUS Information Thread:
<snip>
NOTE: If you renew Global Entry alone whilst your NEXUS card is active, you will not be able to renew your NEXUS card until it expires. The option to do so disappears from your GOES pages.
Dear mxzblftspk,
Your NEXUS membership is not set to expire until July 11 2016.
As an approved NEXUS member, you added Global Entry for an additional $100. When you completed your Global Entry application, you received a Global Entry card. When you activated the Global Entry Card, your NEXUS Card was deactivated and the option to renew NEXUS was removed from your account.
If you wish to renew NEXUS, you will have to wait for your NEXUS membership to expire. Once it expires, you will have the option within your GOES online account to renew NEXUS. After you follow all of the steps to become a NEXUS member again, including the completion of an interview at a NEXUS Enrollment Center near the Canadian border, you will receive a new NEXUS card and will have Global Entry benefits at no additional cost.
When your Global Entry account expires 5 years after your application, do not renew it. Global Entry benefits are included with your NEXUS membership.
It is our goal to provide you the best information we have in response to your question. If you follow the information provided in our response, and still need assistance, please reply to this email and we will investigate how we may further assist you.
Thank you again for contacting the CBP INFO Center.
Sincerely,
CBP INFO Center
And now, back to our regularly scheduled programming, i.e., NEXUS application processing time.
TWA884
Travel Safety/Security co-moderator