Originally Posted by
uclachef
#2 I guess my point is, something causes the data to become "unavailable" that results in the bottom special fare table being used. I don't think anyone here has definitively identified when this will happen or what types of transactions will cause the fare data to become unavailable. I believe, anecdotally, that unusual changes to a PNR are more likely to cause this.
I would also believe, as has been suggested before, is that AA is monitoring the process and attempting to fix different situations which should credit by fare but are crediting by distance
I suspect that as it goes, there will be less cases of distance credit