FlyerTalk Forums - View Single Post - Does Amex have worst customer service out of any provider?
Old Apr 7, 2017 | 3:13 pm
  #9  
KENNECTED
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Join Date: Oct 2003
Location: New York, NY
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Sounds like you had the worst time connecting to a live agent, as opposed to the worst customer service.

As others have stated, hit "0", I haven't had any issues with services via phone or email.
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