Help, My Aeroplan Account Was Hacked!
My Aeroplan account just got hacked! They redeemed 472k worth of points in less than 30 minutes (from the time I received an email of the account change to reaching a contact center representative). I was told someone from the fraud department will be contacting in 24 hours and likely reverse the transactions.
Once I had the CS change back my contact info, I reset my password, changed back my contact information, only to have them all changed by the hacker again... so frustrating.
Guess I will have to wait for the fraud department to rectify the issue.
Has anyone experienced this?