Originally Posted by
HR Dave
Anyone else get a message stating they are banned for a violation of the rules on Points for Surveys? They gave me no reason or explanation as to what I did, nor have the responded to my email asking what happened. I didn't do any funny business just answered honestly. I'm wondering if it might be a technical issue on their end.
I was "Suspended" for requesting my 30 points for FULL survey completion which were not awarded even though their system listing of my account showed it listed the survey as "Finished" but with no award. Seems you risk "suspension" if you question them at all. In my case I was also given no reason for the suspension.
I responded to their e-mail again requesting the 30 points and questioning the cause of the suspension. I "cc"'d Jet Blue management in that response. To their credit, Jet Blue is currently addressing this situation with Points for Surveys. Jet Blue needs to be aware that this "partner" does NOT reflect favorably on them! Waiting to see what happens from either "partner" ---