FlyerTalk Forums - View Single Post - Does Amex have worst customer service out of any provider?
Old Apr 7, 2017 | 6:06 am
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mia
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Originally Posted by sam007
...they could not even see transactions....
This is usually an indication that the problem is at the merchant or the merchant's acquirer, rather than at the card issuer, but if it happens at several merchants you still need to go through the process.
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