Originally Posted by KACommuter

There is a major difference in degree.

MH managed to go bust, which is an existential crisis. That's usually an opportunity to clean house, learn lessons and implement changes to the way work is done. The fact that there is still such amateurishness suggests that opportunity has not been fully utilised in spite of the recent harsh experience.

CX's mistakes to date are not existential and they are nowhere near going bust. If this happened on CX everyone would be incredulous and the comments would be "someone should be fired". And there's a real likelihood that would actually happen (though we wouldn't be told).

Would that happen at MH? One wonders.